Privacy Policy

Preroll.me (“we”, “us”) respects your privacy. This policy explains what we collect, how we use it, and your choices. Our practices align with Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

• Personal information you provide: name, email, phone number, shipping/billing address, order details, and preferences (e.g., language).
• Payment information: processed securely by our payment partners; we do not store full card numbers.
• Device & usage information: IP address, browser type, pages visited, and approximate location.
• Cookies & local storage: used for session management, cart, age verification, language, and basic site preferences.

How We Use Information

• To process orders, deliver products, and provide customer support.
• To maintain site security, prevent fraud, and comply with legal/regulatory requirements.
• With your consent, to send updates and promotions (you may unsubscribe at any time).
• To improve our website’s performance and user experience.

How We Protect Information

We use administrative, technical, and physical safeguards including TLS/SSL encryption in transit, restricted access, and secure hosting. No method of transmission or storage is 100% secure; we work to continuously improve our controls.

Data Sharing

We do not sell your personal information. We share data only with essential service providers who help us operate (e.g., payment processors, shipping carriers, hosting). They must protect your data and use it solely for the services we request. We may disclose information if required by law.

International Transfers

Some service providers may store or process data outside your province or outside Canada. We take steps to ensure appropriate protections and that providers follow comparable safeguards.

Retention

We retain personal information only as long as necessary for the purposes described above, or as required by law and compliance obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal limits. You may also withdraw consent for marketing communications at any time.

Contact

Email high@preroll.me or high@preroll.me regarding this policy or your data. We will respond within a reasonable time.

Changes to This Policy

We may update this policy from time to time. Significant changes will be posted on this page with a revised “Last updated” date.